ONE INBOX FOR
WhatsAppInstagramEmailLive ChatSMSMessengerTelegram
13 modules, one platform
Everything customer-facing, in one place.
KasaDesk replaces a stack of disconnected tools with a single, AI-native workspace.
Unified Inbox
Every channel, one queue.
AI Assistant
Drafts, summarises, resolves.
Automation Builder
Visual, no-code workflows.
CRM
A living customer record.
Analytics
Know what actually works.
Customer Timeline
Every touchpoint, in order.
Campaigns
Segmented, measurable sends.
Knowledge Base
Answers your AI can cite.
Payments
Collect without leaving chat.
Subscriptions
Recurring billing, handled.
Calendar
Bookings in the conversation.
Notifications
The right nudge, on time.
Workflow Builder
Orchestrate across the stack.
AI at the core
An assistant that actually closes tickets.
It reads context across channels, drafts on-brand replies, summarises long threads and resolves the routine — with a human always in control.
Automation
Build a workflow in minutes, not sprints.
Trigger, condition, action. Route conversations, follow up, sync your CRM and collect payment — all from a visual builder your ops team owns.